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Why Your Best Leads Aren’t Coming From Decision Makers

May 15th, 2026

Most outbound strategies are built around one assumption:

Find the decision maker. Pitch them directly.

But here’s what the data actually shows: influencer-focused messaging sent to non-decision makers generates 4X more responses compared to sending them traditional authority-driven messaging designed for executives.

Why? Because modern buying decisions rarely involve just one person — and the people around the decision maker are often the fastest path to qualified pipeline.

The Problem With Traditional Outbound

Most outbound solutions only focus on the personas you explicitly target.

So if your ICP includes VP of Sales and VP of Marketing, the platform reaches those people — and stops there.

But real buying committees are much larger than that. Directors, managers, associates, and cross-functional stakeholders heavily influence purchasing decisions, or know the person who makes them.

These are influencers. And most outbound strategies ignore them entirely.

Expanding Beyond Decision Makers with Network™

This is where Sailes takes a fundamentally different approach.

Using our Network™ algorithm, Sailes AI doesn’t just target the decision makers you define — it intelligently identifies adjacent stakeholders connected to the buying process based on role proximity and organizational signals.

For example, if your target personas are VP of Sales and VP of Marketing, Sailes AI can identify nearby influencers such as:

These are people who work closely with the decision makers and often influence vendor evaluation internally.

A Better Approach: Context-Aware Messaging

We believe outbound shouldn’t just be personalized — it should be context-aware.

That means understanding who you’re talking to, and adapting your message accordingly. The message that works for a VP of Marketing is not the same message that works for someone on their team, or their peers. Sending an authority-driven executive pitch to an influencer is one of the most common — and costly — mistakes in outbound.

1. Decision Makers → Authority-Driven Messaging

When Sailes AI identifies a decision maker, it does what you’d expect:

This is classic outbound — done well.

2. Influencers → Referral-Oriented Messaging

But when your AI identifies an influencer through our Network™ algorithm, it does something other technologies don’t. It changes the goal entirely. Instead of pitching, it acknowledges their role and asks for direction. Not aggressively. Not awkwardly. But respectfully.

Something closer to:

“I realize you may not be the right person for this — would you be open to pointing me to the best person to speak with?

This subtle shift is why influencer outreach drives 4X more responses. The ask aligns with the relationship. Influencers are far more likely to help than buy, and to refer than decide. And those referrals often become the highest-quality pipeline you’ll generate.

The Sailes Advantage

Most platforms stop at decision-maker targeting.

Sailes AI expands the buying network around them — then tailors the message to every node in it.

By combining combining Network™ to identify adjacent influencers with Adaptive Messaging™ to personalize outreach by role, Sailes turns cold outbound into a scalable referral engine.

Final Thought

The future of outbound isn’t just about reaching decision makers faster..

It’s about understanding the network around them — and knowing that sometimes the fastest path to the right buyer is through the people beside them.

Want to turn more cold emails into warm introductions? See how Sailes uses Network™ and Adaptive Messaging™ to drive referral-driven pipeline.

About the Author

Lennon Liao

As Vice President of Product at Sailes, Lennon Liao drives the company’s product strategy and innovation roadmap, ensuring Sailes stays ahead in delivering cutting-edge solutions for autonomous sales prospecting. With over 15 years of experience in scaling SaaS products, Lennon has consistently focused on creating meaningful, measurable impact for customers. Prior to joining Sailes, he held key product leadership roles at Atlassian, Apollo.io, and BrightEdge. Based in the San Francisco Bay Area, Lennon enjoys spending time outdoors and traveling with his wife and two kids.