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Stay Ahead with Sailes Support: Four Ways We’re Here to Help You and Your Sailebot Thrive

November 27th, 2024

As Sailes’ Starboard and Sailebot continue to evolve, we’re bringing innovation straight to your fingertips. Every two weeks, we roll out new features that enhance your prospecting capabilities and address the needs and requests from our community of users. With every release, our commitment to you remains the same: to provide you with the best possible support so you can maximize the potential of your Sailes tools.

Here’s how we’re continuing to empower you with proactive, accessible, and expert support:

1. Step-by-Step Video Support Content

For those who prefer a visual learning experience, our new video series provides step-by-step guidance on commonly asked questions. These videos are designed to help you become a pro at navigating Starboard and utilizing your personalized Sailebot efficiently. Whether you’re a new user or simply looking to get the most out of a recent update, our video content enables quick, self-service learning.

2. Feature Release Email Digests

Keep an eye on your inbox for our bi-weekly feature release emails! These digests give you a quick overview of Sailes’ latest innovations, complete with links to Knowledge Center articles. Whether you want to skim through updates or dive into specific features, our emails keep you informed and empowered to maximize your prospecting efforts.

3. Comprehensive Knowledge Center Articles

Before a feature even hits your Starboard instance, our team is busy creating in-depth Knowledge Center resources. These articles are tailored to guide you through new functionalities, providing you with a detailed understanding of how to leverage every update for your benefit.

4. 24/7 AI-Native Chat Support

When you need a quick answer, our AI-native chatbot within Starboard is there for you, day or night. Available 24/7, our chatbot addresses common questions in seconds, helping you find solutions faster than ever—improving resolution times by 76.3% compared to traditional support channels.

At Sailes, we’re dedicated to delivering fast and effective support, ensuring you can focus on what truly matters—achieving your sales goals with authentic AI. We’re always here to help you succeed with resources tailored to your needs and continuous enhancements that keep you ahead of the competition.

Don’t forget to bookmark and explore the Sailes Knowledge Center for the insights you need at your fingertips.